Curriculum - MS in HES (Consumer Quality Management)

Core Courses

  • CSM 506: Consumer Management Quality Assurance
  • CSM 507: Consumer Quality Management Facilitation Skills
  • CSM 508: Consumer Quality Management Systems
  • CSM 511: Building Employee Engagement*
  • CSM 512: Analysis in Quality Control*
  • CSM 590: CQM Capstone

Electives: Select Three with Advisor 

  • CSM 515: Customer Service
  • CSM 525: Consumer Conflict Resolution
  • CSM 537: Developing the Leader Within
  • CSM 561: Managing in High Performance Organizations
  • CSM 572: Needs Assessment, Planning and Evaluation
  • CSM 574: Privacy and Security in Interactive Technology (Offered 3-week Interim Session)

Research Course

  • HES 509: Research Methods

*Course is scheduled to be offered Summer 2019

Please note that courses are subject to change.