Delivery Format - Online
Number of Credit Hours - 15
Tuition per Hour - $375
Application Deadline - Applications accepted year round
Other Program Specifics - May apply all 15 credit hours of graduate certificate coursework toward the Master of Science in HES (General Studies)
Programs, courses and tuition subject to change.
Set yourself apart from your peers with this 15-hour online graduate certificate in Consumer Conflict Management, Negotiation, & Mediation. This program will help you develop skills to eliminate common sources of conflict and teach you to create a more peaceful workplace environment.
Students are provided with the tools to manage, resolve, negotiate and mediate conflict and to develop intrapersonal and interpersonal skills that can help them both inside and outside the classroom. You will learn to communicate with unique and diverse individuals and groups. The courses in this program will actively engage you in self-exploration regarding issues of perception, bigotry, bias, values, beliefs, differences and culture.
Courses for this program are offered completely online in order to accommodate working adults, and they are taught by the same faculty who teach on campus at UA. Upon successful completion of the graduate certificate in Consumer Conflict Management, Negotiation, & Mediation, you should be able to: